Last updated: 8 October 2026
These Terms & Conditions ("Terms") govern your access to and use of Throughline ("Throughline", "we", "us", or "our"), a PR campaign intelligence platform operated by We Are Digital Vision Ltd (company number 08102423, registered in England and Wales; registered office: Mutfords, Hare Street, Buntingford, England, SG9 0ED). By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, you may not access or use the Service.
Throughline is an invite-only service designed for PR agencies and communications professionals. Access is granted subject to review and approval of a waitlist request. You must be at least 18 years old and authorised to act on behalf of the agency you represent. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.
You retain ownership of all campaign data, messaging documents, coverage articles, and related content you submit ("Customer Data"). Throughline isolates Customer Data by agency so that one agency cannot access another's records. You grant us a limited licence to process Customer Data solely to provide and improve the Service, including AI-assisted analysis of message fidelity and source attribution.
You agree not to:
The Service uses large language models to extract key messages, classify coverage, and generate audit insights. AI outputs may be incomplete, inaccurate, or subject to hallucination. You are responsible for reviewing and validating all AI-generated content before relying on it for client reporting or external communication. Throughline does not guarantee the accuracy of AI-generated analysis.
You may generate shareable, read-only links to campaign reports. You are responsible for any link you create and for revoking access when appropriate. Anyone with a valid share token can view the associated report; treat share links as sensitive.
Throughline may offer paid subscription plans. Where applicable, fees, billing cycles, and payment terms will be presented before purchase. Paid subscriptions auto-renew unless cancelled before the renewal date. Refunds, if any, are handled at our discretion in accordance with applicable law.
The Service, including its design, software, and brand assets, is owned by Throughline and protected by intellectual property laws. These Terms grant no rights to our trademarks or proprietary technology. Customer Data remains your property as described in Section 3.
The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied. We do not warrant that the Service will be uninterrupted, error-free, or that AI-generated insights are accurate or fit for a particular purpose.
To the maximum extent permitted by law, Throughline shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Service, including loss of data, business reputation, or client relationships. Our total liability shall not exceed the fees you paid in the twelve months preceding the claim.
You may stop using the Service at any time. We may suspend or terminate access if you breach these Terms or if we discontinue the Service. Upon termination, your right to use the Service ceases; you should export any Customer Data you wish to retain before termination.
We may update these Terms from time to time. Material changes will be communicated through the Service or by email. Continued use after changes take effect constitutes acceptance of the revised Terms.
These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
For questions about these Terms, email info@wearedigitalvision.com.
We use essential cookies to run the site and optional analytics cookies to understand usage. You can accept or reject analytics — see our Cookie Policy.